Patient Experience committee

Patient experience Committee works with patients and their families to address concerns or meet their special needs that may arise during their treatment journey within the hospital. Thee Committee works directly with healthcare team members, staff in various hospital departments, and hospital management to resolve issues that patients or family members may encounter, facilitating a positive experience for them during their stay at the hospital.

In the patient experience Committee, all feedback, compliments, suggestions, and complaints are handled to identify our strengths and opportunities for improvement. We act as a liaison between patients and the relevant departments to ensure that all feedback is communicated and contributes positively to the continuous improvement of the patient experience.

Have an innovative idea?

Al Salam International Hospital welcomes any new and creative ideas that would serve the best interests of valued patients and the community. This portal is designed to serve you. We count on your innovative ideas to realise the experience you are looking for.

Send your idea, and the team will discuss it. If we see that we need to discuss it with you, one of our team will contact you.

Patient Stories

At Al Salam hospital, every patient's experience, negative or positive, is worthy. This is how we build our operations, develop our services, connect more to all our patients, and continue to grow as the first and biggest private hospital in Kuwait. This is also why we hold the diamond level of the Canadian accreditation as a testament of our commitment to our patients and their welfare. All your feedback is valuable so please share away.